Terms of Service

Effective date: 30 July 2026

1. Scope

These Terms govern your use of scalecoach.digital and any inquiry, advisory, coaching, strategy, or related consultancy engagement offered through this website. By using the site or requesting services, you agree to these Terms.

2. No guaranteed outcomes

Our services are provided on a professional advisory basis only. Unless expressly agreed in writing, we do not guarantee any specific commercial, operational, lead-generation, revenue, hiring, or performance result. Statements on the website must be read consistently with the Act against Unjustifiable Premiums and Misleading Representations.

3. Client responsibilities

You agree to provide accurate information, cooperate in good faith, and make your own business decisions. You are responsible for implementing recommendations and for verifying whether any advice fits your legal, regulatory, tax, employment, or financial circumstances.

4. Fees, proposals, and contracts

Any paid engagement, pricing, payment schedule, cancellation terms, refunds, deposits, renewals, or deliverables will be set out in a separate proposal, order form, or service agreement. Where online solicitation of paid services applies, business and transaction disclosures should be reviewed together with our notice under the Act on Specified Commercial Transactions. Contract clauses must be read consistently with the Consumer Contract Act.

5. Intellectual property

All website content, frameworks, materials, and branding remain our property or that of our licensors unless otherwise agreed in writing. You may not copy, republish, sell, or create derivative works from our materials except for your internal lawful use.

6. Privacy and data handling

If you submit personal information through this website, it will be handled in accordance with our privacy policy and the Act on the Protection of Personal Information. If the site uses analytics, advertising tools, tags, or similar technologies involving external transmission, related disclosures should be reviewed under the Telecommunications Business Act and Ordinance for Enforcement of the Telecommunications Business Act.

7. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or lost-profit damages arising from site use or services. Nothing in these Terms excludes liability where exclusion is not permitted under applicable law.

8. Changes and contact

We may update these Terms from time to time by posting a revised version on this page. For questions, contact us using the details below.

Business contact

scalecoach.digital, Godo Kaisha

Managing Director: Maria Schmidt

Shin-Marunouchi Center Building 17F, 1-6-5 Marunouchi, Chiyoda-ku, Tokyo 100-6517

Email: [email protected]

Phone: +81 894 069 8163

VAT / tax registration number: T4827619536148

Company registration number: 0110-03-764291